Our Philosophy
Our hospice operates with a strong commitment to patients, guided by leadership and a standard of excellence in all that we do. We acknowledge the distinct physical, emotional, and spiritual needs of every individual and are dedicated to treating patients, families, caregivers, visitors, and colleagues with courtesy and respect. Delivering compassionate service remains central to our mission.
We provide advanced hospice services supported by established centers of excellence and uphold high clinical standards. Our organization participates in ongoing professional development, continuing education, and community-focused programs to strengthen expertise and public awareness.
We cultivate a culture of collaboration and engagement, encouraging continuous performance improvement and pride in professional growth. We recognize that the strength of our organization—staff, physicians, and volunteers—is essential to sustained success and quality outcomes. By fostering an environment that supports accurate diagnosis, effective treatment, and cost-efficient operations, we uphold our long-term commitment to serving the community responsibly and sustainably.
Non-Discrimination Policy and Grievance Process
To prevent organization personnel from discriminating against other personnel, patients, or other organizations on the basis of race, color, religion, age, sex (an individual’s sex, gender identity, sex stereotyping, pregnancy, childbirth and related conditions), sexual orientation, disability (mental or physical), communicable disease, or national origin.
Policy:
In accordance with Title VI of the Civil Rights Act of 1964, Section 1557 of the Affordable Care Act (ACA) of 2010 and its implementing regulation, will not, directly or through contractual or other arrangement, admit and treat all persons without regard to race, color, or place of national origin in its provision of services and benefits, including assignments or transfers within facilities.
In accordance with Section 504 of the Rehabilitation Act of 1973, Section 1557 of the Affordable Care Act (ACA) of 2010 and its implementing regulations, will not, directly or through contractual or other arrangements, discriminate on the basis of disability (mental or physical) in admissions, access, treatment or employment.
In accordance with the Age Discrimination Act of 1975, Section 1557 of the Affordable Care Act (ACA) of 2010 and its implementing regulation, will not, directly or through contractual or other arrangements, discriminate on the basis of age in the provision of services unless age is a factor necessary to the normal operation or the achievement of any statutory objective.
In accordance with Title II of the Americans with Disabilities Act of 1990, will not, on the basis of disability, exclude or deny a qualified individual with a disability from participation in, or benefits of, the services, programs or activities of the organization.
In accordance with other regulations the organization will not discriminate in admissions, access, treatment, or employment on the basis of gender, sexual orientation, religion, or communicable disease.
Procedure:
- The Section 504/ADA Compliance Coordinator and Section 1557 Civil Rights Coordinator (can be same person) designated to coordinate the efforts of to comply with the regulations will be the Executive Director/Administrator. Contact the Executive Director/Administrator.
- will identify an organization or person in their service area who can interpret or translate for persons with limited English proficiency and who can disseminate information to and communicate with sensory impaired persons. These contacts will be listed and kept in the policy manual. (See “Facilitating Communication” Policy No. 2-038.)
